Privacy Policy
Walker’s Saw Shop Last updated: 2026-01-28
1. Introduction
Walker’s Saw Shop (“we”, “our”, “us”) is committed to protecting your privacy and ensuring your personal information is handled responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make a purchase, or interact with our services.
We operate our ecommerce store using Commerce.com, which processes certain personal information on our behalf. This policy outlines our responsibilities as the merchant and how Commerce.com supports our operations.
2. Information We Collect
We collect information in the following ways:
A. Information You Provide
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Name
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Billing and shipping address
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Email address
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Phone number
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Payment details (processed securely by our payment provider; we do not store full card numbers)
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Order details and purchase history
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Messages or inquiries you send us
B. Information Collected Automatically
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IP address
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Browser type and version
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Device type and operating system
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Pages viewed and time spent
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Cookies and tracking technologies
C. Information From Third Parties
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Payment processors
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Shipping carriers
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Commerce.com (e.g., fraud screening results, transaction metadata)
3. How We Use Your Information
We use your information to:
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Process and fulfill orders
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Communicate with you about purchases or support requests
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Provide customer service
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Improve our website and product offerings
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Personalize your shopping experience
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Detect and prevent fraud
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Comply with legal obligations
We do not sell your personal information.
4. Our Role vs. Commerce.com’s Role
Walker’s Saw Shop – Data Controller
We determine how your information is used for:
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Orders
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Customer accounts
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Marketing
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Customer service
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Shipping and fulfillment
Commerce.com – Data Processor
Commerce.com processes shopper information on our behalf to:
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Host our online store
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Process payments
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Provide fraud detection
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Support order management
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Improve platform performance
Commerce.com may also use aggregated or anonymized data to improve its services.
5. Sharing Your Information
We may share your information with:
A. Service Providers
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Payment processors
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Shipping carriers
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Email and communication tools
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Commerce.com
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Analytics and advertising partners
These providers only receive the information necessary to perform their services.
B. Legal Requirements
We may disclose information if required by:
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Law enforcement
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Government authorities
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Legal proceedings
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Fraud prevention obligations
C. Business Transfers
If Walker’s Saw Shop undergoes a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
6. Cookies & Tracking Technologies
We use cookies and similar technologies to:
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Enable essential site functions
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Remember your preferences
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Analyze site traffic
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Improve performance
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Support marketing and advertising
Commerce.com may also set cookies necessary for store functionality, fraud detection, analytics, and service improvement.
You can manage cookie preferences through your browser settings.
7. Automated Decision‑Making
We do not engage in fully automated decision‑making that has a legal or significant effect on customers.
However, Commerce.com uses limited automated decision‑making to detect and prevent fraud. This may include temporary deny‑listing of IP addresses or payment methods associated with suspicious activity. These measures are used solely for security purposes.
8. International Data Transfers
Because Commerce.com and some of our service providers operate globally, your information may be transferred to and processed in countries outside your own. Commerce.com uses recognized data transfer frameworks and safeguards such as Standard Contractual Clauses.
9. Data Retention
We retain personal information only as long as necessary for:
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Fulfilling orders
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Providing customer service
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Meeting legal obligations
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Resolving disputes
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Maintaining business records
When no longer needed, information is securely deleted or anonymized.
10. Your Rights
Depending on your location, you may have rights such as:
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Accessing your personal information
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Requesting corrections
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Requesting deletion
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Opting out of marketing communications
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Objecting to certain processing activities
To exercise these rights, contact us using the information below.
11. Children’s Privacy
Our website is not intended for children under 13. We do not knowingly collect information from children.
12. Do Not Track
We do not alter our data collection practices when we receive a Do Not Track signal from your browser.
13. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date.
14. Contact Us
If you have questions about this Privacy Policy or your personal information, contact us at:
Walker’s Saw Shop Email: {{insert email}} Phone: {{insert phone}} Address: {{insert physical address}}
If you want, I can also format this in HTML, create a matching Terms of Service, or help you build a Cookie Policy to go with it.
Absolutely — here’s a polished, web‑ready Terms of Service tailored for Walker’s Saw Shop and aligned with Commerce.com’s platform requirements. It matches the tone and structure of your updated Privacy Policy so both documents feel cohesive on your site.
You can paste this directly into your Terms of Service page.
Terms of Service
Walker’s Saw Shop Last updated: {{insert date}}
1. Overview
These Terms of Service (“Terms”, “Agreement”) govern your use of the Walker’s Saw Shop website, online store, and related services (“Services”). By accessing or purchasing from our website, you agree to be bound by these Terms.
Walker’s Saw Shop (“we”, “our”, “us”) operates its ecommerce store using Commerce.com, which provides hosting, payment processing, and related ecommerce infrastructure. Your use of our Services is also subject to Commerce.com’s platform policies where applicable.
If you do not agree to these Terms, you may not use our Services.
2. Online Store Terms
By using our website, you confirm that:
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You are at least the age of majority in your jurisdiction
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You are using our Services for lawful purposes
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You will not use our products for illegal or unauthorized activities
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You will not transmit harmful code, malware, or disruptive content
Violation of these Terms may result in termination of your access to our Services.
3. Products and Services
We make every effort to display accurate product descriptions, pricing, and availability. However:
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Product colors, images, or details may vary depending on your device
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Prices may change without notice
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We reserve the right to discontinue products at any time
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We may limit quantities of any product or order
All products are offered “as available” without guarantees of availability.
4. Accuracy of Billing and Account Information
You agree to provide current, complete, and accurate purchase and account information for all orders placed through our store.
We reserve the right to:
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Refuse any order
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Limit or cancel quantities purchased
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Cancel orders that appear fraudulent or suspicious
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Contact you using the information provided to resolve issues
Commerce.com may use automated fraud‑screening tools to help protect our store and customers.
5. Payment Processing
Payments are processed securely through Commerce.com and its integrated payment partners. By submitting payment information, you authorize:
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The charge to your payment method
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Verification of your payment details
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Fraud prevention checks
We do not store full credit card numbers.
6. Shipping and Delivery
Shipping times and costs are displayed at checkout. Delivery estimates are not guaranteed.
We are not responsible for:
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Delays caused by carriers
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Incorrect shipping information provided by the customer
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Customs fees, duties, or import taxes (if applicable)
Risk of loss transfers to you once the carrier accepts the shipment.
7. Returns and Refunds
Our return and refund policies are described on our Returns Policy page. By placing an order, you acknowledge and agree to those terms.
8. Third‑Party Tools and Services
We may provide access to third‑party tools, apps, or integrations through Commerce.com. . You acknowledge that:
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We do not control third‑party tools
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We are not responsible for their performance or security
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Your use of third‑party tools is at your own risk
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Third‑party providers may have their own terms and privacy policies
9. Personal Information
Your submission of personal information is governed by our Privacy Policy.
Commerce.com processes shopper information on our behalf to provide hosting, payment processing, fraud detection, and order management services.
10. Errors, Inaccuracies, and Omissions
Occasionally, information on our site may contain typographical errors, inaccuracies, or omissions related to:
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Product descriptions
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Pricing
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Promotions
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Availability
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Shipping times
We reserve the right to correct errors or update information at any time without prior notice.
11. Prohibited Uses
You may not use our Services:
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For unlawful purposes
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To violate regulations or laws
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To infringe on intellectual property rights
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To harass, abuse, or harm others
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To submit false or misleading information
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To upload viruses or malicious code
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To interfere with security features
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To scrape, mine, or harvest data without permission
Violation may result in termination of your access.
12. Disclaimer of Warranties
Our Services are provided “as is” and “as available” without warranties of any kind, including:
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Merchantability
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Fitness for a particular purpose
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Non‑infringement
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Accuracy or reliability
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Uninterrupted or error‑free operation
Use of our Services is at your own risk.
13. Limitation of Liability
To the fullest extent permitted by law, Walker’s Saw Shop is not liable for:
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Indirect, incidental, punitive, or consequential damages
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Loss of profits, revenue, data, or business
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Errors, interruptions, or delays in service
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Issues caused by third‑party providers, carriers, or integrations
Our total liability for any claim shall not exceed the amount paid for the product or service at issue.
14. Indemnification
You agree to indemnify and hold harmless Walker’s Saw Shop, its employees, partners, and affiliates from any claims arising from:
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Your use of our Services
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Your violation of these Terms
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Your infringement of third‑party rights
15. Severability
If any provision of these Terms is found unlawful or unenforceable, the remaining provisions remain valid and enforceable.
16. Termination
We may suspend or terminate your access to our Services at any time for:
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Violations of these Terms
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Fraudulent or suspicious activity
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Abuse of our Services
You remain responsible for all charges incurred before termination.
17. Governing Law
These Terms are governed by the laws of British Columbia, Canada, without regard to conflict‑of‑law principles.
18. Changes to These Terms
We may update these Terms from time to time. Updates will be posted on this page with a revised “Last updated” date. Continued use of our Services constitutes acceptance of the updated Terms.
19. Contact Information
For questions about these Terms, contact us at:
Walker’s Saw Shop Email: Orders@WalkersSawShop.com Phone: 1-250-585-1320 Address: 3653 Shenton Road, Nanaimo, BC, Canada, V9T 2H1